eBay is always looking for ways to make both buying and selling easier. Here's a rundown of new tools and services.
eBay Stores has made improvements that will launch professional, ongoing email marketing campaigns to keep you in touch with buyers and build repeat business.
Create Promotion Boxes and provide an alternative way for buyers like eBay promo code to browse your store by encouraging additional sales on highlighted featured items.
Free shipping is a great incentive for buyers to bid on an item & eBay coupon code as well. Buyers now have a "Free Shipping" filter which they can use to search the list for free shipping items.
Using Skype, sellers can add a Skype voice or chat button to their listings to give customers a quick and easy way to contact them during Sell Your Item process.
Here's a quick and easy way to find great deals & eBay discount codes on eBay. Type in your search words Deal Finder and finds low-priced items that have no bids.
eBay wants you to have a great shopping experience. That’s why you’ll find eBay sellers include generous return policies for the items they sell. Weather you shop or sell, we make return easy and offer our customers Money Back Guarantee on most of our purchases.
eBay’s help pages mention that stores with return policies published online will sell better. eBay requires all stores to have this policy and suggests all customers to check the listing’s return policy before making the purchase.
If a buyer doesn’t receive their item, they’re entitled to a refund unless you can provide tracking information showing that it was delivered.
If the buyer opened the return request because the item is damaged, doesn’t match the listing description, or they received the wrong item, you’ll have to accept their return request even if you don’t accept returns.
State your return policy clearly in your listing. Make sure your listing title and item descriptions are accurate, and include plenty of photos, making sure to highlight any flaws. This can make the process easier for the buyer and less effort for you.
If you can’t resolve the buyer’s issue, or disagree with their reasons for opening a return, you can ask eBay to step in and help. We will review the details and will get back to you within two working days.
Go to our customer service website now to set up the return policy and rules for your store.
If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. Review the seller's return policy and return window before you make a purchase. You have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee. Depending on the seller's return policy, we may put you in touch with them directly and you’ll be issued a packing slip and shipping label to ship it for a return.
What charges are required for seller to sell products on eBay?
Charges are depending on product’s price. There are two types of fees for selling a product on eBay; an insertion fee and a final fee. When you are listing your product an insertion fee will be charged and when your product sell a final fee will be charged to your account as per item.
What are payments processing fees?
eBay charges payment processing fees per transaction for managed payment sellers. If you are non-managed payment sellers Paypal will charge payments processing fees for every transaction.
How can I track my order?
If your vendor is using a tracked shipping service, you can follow your package online all the way to your shipping address when the seller uploads tracking information. It will show you the details of the carrier and your order current destination.
What if there is no tracking number on eBay?
You can contact your seller via the OTHER option to upload the tracking number. If you receive no reply and the item is still not delivered, you can open can open Item Not Received request in eBay’s Resolution Center within 30 days after the last estimated delivery date.
What are the payment methods on eBay?
There are a number of payment methods for sellers to use. They can choose PayPal, wire transfer, cash on delivery and personal cheques or cashier cheques. However, we do not recommend cash or cash wire transfers as a payment method because of lack of transaction protections, and traceability.
How long does ebay buyers have to pay?
Buyers have at least two days to pay after that seller can open an Unpaid Item Case. Then the consumer has four additional days to pay sellers.
What do you do if buyer doesn't pay on eBay?
If the buyer is no longer registered on eBay, you can open a case right away in the Resolution Center. Under “I sold an item” select “I haven't received my payment yet”.
What happens when a buyer doesn't pay for an item on eBay?
If the buyer does not pay, the seller receives an email that Final Value Fees will be credited back to their account.
What is a reserve price?
A reserve price is basically the lowest price that the retailer is willing to accept for the item. The item won't sell if the listing ends without any bids that meet the reserve price
How do I recover a deleted item on eBay?You can't recover it from within My eBay. However, you can search for the item again if the listing is still active.